Yes, our formulas are crafted to be gentle, nourishing, and non-irritating, suitable for most skin types, including sensitive skin. However, we always recommend patch testing before full application, especially if you have reactive or allergy-prone skin.

While our products are cruelty-free and never tested on animals, they are not vegan as our balms contain nutrient-dense, grass-fed tallow, known for its deep skin-replenishing properties.

Yes! Tallow closely mimics the natural composition of our skin's sebum, making it deeply nourishing without clogging pores. Our carefully selected oils like jojoba and rosehip are also known for their skin-balancing and anti-inflammatory properties, making them ideal for acne-prone skin.

Our formulas are made with simple, natural ingredients that are generally safe for use during pregnancy and breastfeeding, but we recommend consulting with your healthcare provider to be sure.

Results can vary depending on your skin type and consistency of use, but many notice improvements in hydration, texture, and overall glow within the first 2-4 weeks of regular use. Long-term benefits like reduced fine lines and improved skin barrier can become more apparent with continued use.

You may notice a shift—subtle at first—as your skin begins to reconnect with whole, earth-sourced ingredients. Some experience immediate softness and glow, while others go through a gentle adjustment period as their skin recalibrates from synthetic or harsh products. Trust the process—your skin is learning to remember what balance feels like.

Each balm and oil is crafted without fillers or synthetic fragrance, so you’ll notice textures that feel rich, nourishing, and scents that are soft, grounding, and herbal.

Our ingredients are carefully chosen for their purity, potency, and sustainability. All of our oils are organic, ethically sourced, and extracted to preserve their full spectrum of nutrients. We prioritize suppliers who share our commitment to quality, integrity, and supporting the communities and ecosystems they come from.

While our products are cruelty-free and never tested on animals, they are not vegan as our balms contain nutrient-dense, grass-fed tallow, known for its deep skin-replenishing properties.

Orders are typically processed within 2–4 business days. Once shipped, you’ll receive a tracking link to follow your package as it makes its way to you. We ship with care and intention, and we thank you for your patience.

Due to the nature of our handcrafted skincare and for hygiene reasons, we’re unable to accept returns or exchanges. However, if you experience an issue with your order or product, please feel free to contact us.

Yes! We offer wholesale partnerships with shops, studios, and wellness spaces that share aligned values. If you're interested in carrying ERAH, we'd love to connect. Please email us at connect.erahcollective@gmail.com to request our wholesale sheet.

We would love to be apart of your community! Please email us with a bit about your space, your offerings, and how you see ERAH becoming part of your vision!

We're currently building ambassador relationships with those who genuinely connect with our philosophy. If you share our love for botanicals, slow ritual, and skin as a sacred space, feel free to reach out and introduce yourself.

We love working with aligned souls—whether that’s through content creation, wellness events, product features, or thoughtful partnerships that center around slow, intentional beauty. If you feel called to ERAH, we’re open to co-creating something meaningful. Please feel free to send us an email at connect.erahcollective@gmail.com